TECHNICAL SERVICE

Reduce Intensive Paperwork and Manual Processing.

If a large corps of engineers includes mobile technicians who receive assignments on paper and report back to the office on paper, the work process is slow for both technicians and office employees. Moreover, if reporting is done quarterly, a long time passes before the company can invoice. By digitizing information exchange, task assignment and reporting, companies can save money on administration and assignment management.

Optimize Operations and Increase Liquidity
SimaTech replaces the heavy paperwork with automated task and resource management, which is simple to operate and can be expanded with a wide range of modules for the technical service industry. The solution integrates with the company’s business system, so that the manual processes between office and technicians are replaced with digital communication and data exchange. Service engineers are able to report the hours and materials back to the office immediately upon completion of the task, and billing can be done.

Specific Benefits:
♦  Significant time savings, as well as fast and smooth work processes
♦  Automatic data exchange between the office and mobile technicians
♦ Ability to update the master data
♦  Better cash flow because billing can take place as soon as the job is done
♦ Overview of all upcoming tasks, and technicians’ location and capacity
♦  Full integration between SimaTech solution and the company’s business system,
    minimizing the risk of incorrect entries and providing better overview of the business.
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Technical Services