Falck Roadside Assistance is equipped with SimaCar
In the future, whenever you are assisted by Falck on the road, the Falck driver will be equipped with a tablet, which he can use to record various data for the assistance task. If it is paid assistance, MobilePay can be used.
Falck Roadside Assistance's fleet of vehicles is in the process of being fitted with SimaCar. SimaCar runs on a tablet with Windows 8 and receives tasks via SimaTech Enterprise Server. Besides being able to receive the task from the dispatch center, the task can be documented with the help of DynDoc (photo, customer signature, etc.). Documentation is sent directly to customers by email. As something entirely new, MobilePay has been implemented as part of DynDoc, making it possible to accept payment on site.